Resume


Director of Product Management

WellSky Austin, TX

March 2018 - Current

Building the fastest growing software serving Hospice providers, WellSky Hospice.

Product Manager

Kinnser Software Austin, TX

January 2017 - March 2018

Senior Product Owner

Kinnser Software Austin, TX

December 2015 - December 2016

  • Sr. Product owner of Kinnser Home Health & Hospice Billing

  • Developed one year roadmap working with internal and external stakeholders to fully define scope, timeline and risk

  • Managed three in-house development teams on Kinnser’s largest project

  • Communicated regularly to C-Suite executives and enterprise clients

Product Owner

Kinnser Software Austin, TX

June 2014 – December 2015

  • Kinnser Hospice (web app) and Link (mobile app) Product Owner

  • Work with customers to understand challenges, write user stories and manage product backlog

  • Managed offshore development teams (Argentina & India)

  • Worked with SMB and Enterprise customer base

  • Launched product features working with sales and marketing

Product Manager

Insignia Health Portland, Oregon

July 2012 – May 2014

  • Product owner and subject matter expert of the consumer-facing platform, managing the core features, positioning and messaging for the product

  • Assisted VP of Product to define and prioritize high level features and strategy of platform

  • Acted as the "voice of the customer" and business stakeholder when leading product vision meetings to development staff

  • Created and managed detailed backlog of user stories with supporting visual wireframes/mockups

  • Designed and conducted usability testing sessions

Co-Founder & Manager

Biocentric Developments Houston, Texas

August 2010 - Present

  • Invented the ClimaTears Goggle Solution, a climate-controlled goggle device used to standardize climate conditions when testing the efficacy of new dry eye treatments

  • Statistically demonstrated that our goggle device is effective as a diagnostic tool through two rounds of human clinical testing and publication of a peer-reviewed study

  • Business operator

Product Designer

2nd.MD Houston, Texas 

July 2011 – April 2012

  • Created graphic designs for web and print

  • Developed content for web, print and marketing

  • Conducted usability tests

  • Managed social media presence

Non-Profit Intern

Shell Oil Company Houston, TX          

May 2010- August 2010

Skills

  • Management: Agile Project Management, Kanban, Product Roadmap Planning, User Stories/Acceptance Criteria, Test Case Review, Personas, Product Launch, Positioning, Market Analysis

  • Creative: Usability Testing, Wire Framing (Omnigraffle, Balsalmiq, Illustrator, Pencil), User Experience Design, User Flow Diagrams, Information Architecture

Tools

  • Jira

  • Target Process

  • Fogbugz

  • Google Docs

  • Omnigraffle

  • Adobe Illustrator

  • Adobe Photoshop

  • Microsoft Sharepoint

  • Trello

  • Omnifocus

  • Webex

  • Google Analytics

  • SQL (beginner)


Certifications

  • Scrum Product Owner Certification, Scrum Alliance

  • Pragmatic Marketing (Foundation, Focus, Build, Market, and Launch Courses

  • Coursera Courses: Gamification, Intro to Marketing, Intro to Accounting


Education

Bachelor of Science in Bioengineering Rice University Houston, TX 2012

Bachelor of Arts, Visual and Dramatic Arts Rice University Houston, TX 2012


Honors

  • Kinnser Engineering & Product Department 2016 MVP Award

  • Kinnser Product Delivery Awared Q3 2015

  • Grand Prize, Rice Alliance Undergraduate Elevator Pitch Competition 2011

  • Grand Prize, Rice University Technology Venture Challenge 2011

  • Best Health-Related Engineering Design in the Rice Engineering Showcase 2011

  • Outstanding Bioengineering Design Prototype Award, Rice University Dept. of BioE 2011

  • Tsanoff Junior Price, Rice University 2009